This post is a few weeks past its prime, but still worth sharing. Several Saturdays ago, my siblings and I took our parents out for their 32nd wedding anniversary, and although my parents are known to eat at The Common Man in Merrimack ervery chance they get, we figured we’d take them to a new spot (for them): Martha’s Exchange. Excited to show our parents that other restaurants besides the C-Man exist (although we’re all big fans), we were happy that the food and beer was delicious (I had the Turkey Panini with avocado mayo, and a side of pasta salad), but disappointed that our waitress lacked personality and patience. She never cracked a smile, she constantly reached over people’s plates to put other plates down, and she seemed to have a hard time clearing empty plates and glasses. Half of the olive oil, meant for the bread to be dipped in, was also spilt on the floor, causing half of our fellow diners to walk around it as to not slip on the marble, and thus dangerous, tile floor. After the meal, my mother, who is known for her letter-writing-about-bad-customer-service, wrote an email to Martha’s manager, which was responded with a generous offer of a gift card and sincere apologies for the bad service. The gift card was denied and the apologies were appreciated, but the damage was done: my parents will be going back to The Common Man on their next anniversary.